How to Hire a Roadside Assistance Company

Roadside assistance is usually an add-on to your car insurance that provides professional car services to policyholders if their car gets in an accident or breaks down on the road. If you have this coverage, then you just need to contact the 24/7 hotline of your service provider to request for their services if you’re in the middle of an emergency on the roadside.

Depending on what you may need, the company will send a towing truck to haul your car away and bring it to a garage or repair shop. There will also be a technician present to handle all minor repairs if that’s the only problem. Their job includes jumpstarting batteries or changing flat tires.

Roadside Assistance Benefits

The services included in roadside assistance CDA programs differ for each insurance company. Nonetheless, the services available are quite common. If your vehicle fails to work due to a breakdown, your company will send you a tow truck and bring your car to an accredited garage or repair shop.

They will also remove your vehicle using a crane in case it fell a slope or if it is overturned due to an accident. Then it will be sent to a mechanic. Battery jumpstart is a common issue of car owners. If your car won’t start because its battery is dead, then this service is going to be very helpful.

Common Car Issues

The same is true if your tires are burst. When tires get punctured, then a professional will come to replace your flat tire. Though you may know how to change tires, this service is quite convenient since you don’t have to mess up your clothes in doing so.

If your car runs out of fuel, then the roadside assistance crew will deliver gas to your location. They’ll bring just enough to drive your car to the closest fuel refilling station. Do note though, that the cost of the fuel is not covered. You’ll have to pay for that.

If you get locked out of the vehicle for any reason, like if the key is stolen or lost, then you’ll need roadside services to help you unlock the doors. Depending on what’s on the policy, the insurance provider will cover it. If not, then you’ll have to pay for the locksmith.

Know More About the Towing Company

Know more out the towing company’s length of operation. Good towing companies aren’t necessarily the ones with the nicest advertisements. Search for businesses with a nice online reputation. Look for indications that they are credible and qualified. Doublecheck the company’s licenses and affiliations to make sure that they’re what they say they are. The tow trucks must be inspected yearly to ensure that they are safe.

Make sure that the towing business is properly insured, have a workman’s compensation, and own new and updated machinery. Ask for copies of their license and insurance policies. Confirm that the name of the company on the tow trucks is the company that you hired. If you fail to see any name on the tow truck, then ask the driver to produce an ID. When necessary, take pictures of your car when it’s hooked, but before it’s taken away Doing so will protect your car further damage.